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    VTS Manager Guide

     

    How to Order a Temporary Employee

    VTS Payroll Process

    VTS Team

    How to Create a VUnetID and e-password for a VTS Employee

    Top Ten Reasons to Call VTS

     

    Vanderbilt Temporary Service is the only source you need for temporary employees.  We are dedicated to providing you with the best temporary employees possible.  In addition to our own skilled recruiters, we have carefully selected secondary vendors which we can utilize to help identify additional candidates to supply your department with a broader range of skills. 
    All VTS applicants are thoroughly screened.  This process includes a face to face interview, reference checks, skills testing for clerical candidates and a background check. 
    Clerical***Accounting***Service***Allied Health***Customer Service
    and Much More…

     

    How to Order a Temporary Employee

    Contact VTS as soon as you know that you will need a temporary employee.  While we do maintain a pool of available employees we want to make sure that we send you the most qualified temporary employee for your assignment.  If necessary VTS will recruit someone with the specialized skills necessary for success in your department.

    Fill out a (Assignment Request) VTS Order Form and fax to 3-9788

    You will receive a confirmation email followed by a phone call from the recruiter assigned to your order.  It is important to communicate with VTS staff exactly what you need the temporary employee to accomplish and what skills will be necessary to perform successfully in your department.

    Quality

    In order to monitor and maintain high levels of customer service VTS regularly requests feedback from our customers.  Employees are rated on 9 work related criteria including communication, quality of work and quantity of work.  VTS staff are rated on response to the order, matching temporary employees with required skills for the job and meeting the customers overall needs.

     

    Take a moment to complete the performance evaluation you will receive from VTS.  We use this information to evaluate the effectiveness of our screening and matching process.  Many VTS employees work on multiple assignments.   Performance evaluations provide vital information that assists us in providing the highest quality temporary service to the Vanderbilt Community.

     

    VTS Employee Performance Ratings -  July 2008

    84% excellent and 14 percent good

     

         

    VTS Service Ratings - July 2008

    82% Excellent and 19% Good

     

    Sample Comments from

    July’s Performance Evaluations:

     

    VTS Payroll Process

    Because everyone deserves to be paid on time it is important to review temporary employee’s timesheets for completeness.  Please ensure that hours worked and center numbers are correct.

    Supervisors are responsible for submitting temporary employee timesheet to Medical payroll (located in Medical Center North on the second floor) or the University payroll office (located in the Baker Building 9th floor) or HR Express (located at 2525 West End Ave, 2nd Floor) on Monday before 10:00 a.m. following the end of each two-week pay period. 

    For security reasons payroll cannot accept timesheets from the temporary employee unless it is in a sealed envelope with the supervisor’s signature across the seal.

    Payroll can only accept original (brown back/University) time sheets for VTS employees.

    If you have questions about VTS payroll processes call the VTS Payroll Specialist, Beverly Owen, at 343-1329.

     

    Your responsibilities regarding

    Safety Training and Compliance

     

    All VTS employees are compliant with the following:

    Due to the variety of positions filled by VTS employees, they must be trained in the following areas after they are placed on assignment.  If your regular employees are required to complete additional training, then your VTS employee should also complete the training.

    Blood Borne Pathogen Training

    VTS Staff who have direct patient contact or come in direct contact with blood or body fluids are subject to Universal Precaution policies. Employees with access to the internet may complete Blood borne Pathogen training online at www.vandysafe.com

    Lab Procedures Training

    VTS Staff who work in a laboratory must complete Lab Procedures training. If they have access to the internet they may complete Laboratory Procedures training online at www.vandysafe.com

    Protective Clothing & Equipment
    Several jobs require that protective clothing or equipment must be worn while performing certain duties. VTS employees must comply with departmental guidelines for protective gear (e.g. hardhats, goggles, gloves, scrubs).

    Respirator Fit Testing

    VTS Staff who work in areas in which respirators must be worn are required to be fit-tested prior to entering those areas.  Thirty minute sessions are scheduled on the third or fourth Monday of each month in the Learning Center from 7:00 AM – 3:30 PM. Registration can be completed online at http://www.safety.vanderbilt.edu/resources/hcs_respirator.htm.

     

    VTS Team

     

    Sandy Few

    VTS Recruiter

    322-7756

    sandy.few@vanderbilt.edu

    Tim Fisher

    VTS Recruiter

    322-8340

    tim.fisher@vanderbilt.edu

    Mignon Dinwiddie

    VTS Specialist

    343-1329

    Mignon.dinwiddie@vanderbilt.edu

    Rikki Rayborn

    VTS Specialist

    343-8760

    Rikki.rayborn@vanderbilt.edu

     

    Contact VTS if there are any issues with your temporary employee.

    In the rare event that there is a problem we will coach/counsel the employee and if necessary we will end the assignment and search for an employee that better meets your needs. 

    How to Create a VUnetID and e-password for a VTS Employee

    The VUnetID and e-password are required to access computer systems and online services at Vanderbilt. 

    The e-password pairs with the VUnetID. If you do not already have a VUnetID, it will be created along with your e-password. The process for obtaining your e-password is exactly the same whether or not you already have a VUnetID.

    Follow this link to create your VUnetID and e--password

    Click “create a password ”

    Follow directions to instantly create your VUnetID, email address and e-password.

    If you have any difficulty with this process email sandy.few@vanderbilt.edu for assistance.

     

    Top Ten Reasons to Call VTS

    10. Offers employees with skills including: Professional, Accounting, Allied

          Health, Service, Clerical, and other positions….

    9.  Maintains a pool of Qualified employees for immediate deployment 

    8.  Managers consistently rate VTS employees as Highly Qualified

    7.  Cost Effective solution for your temporary staffing needs

    6.  Compliant with regulatory and VU screening requirements

    5.  Transitioned approximately 37% of VTS employees to regular positions during

         2006

    4.   Managers consistently rate VTS recruiters high in Customer Service

    3.   Thorough screening and selection process to include:

                     Interview with all candidates

                     References checked

                     Checks for criminal background

                     Office skills testing

    2.  Follow-up on all placements to ensure your Satisfaction

     

    1.  A Proven Partner to meet your staffing needs

    Vanderbilt University is committed to principles of equal opportunity and affirmative action.

    HR Express

    2525 West End Ave Suite 218
    Nashville TN 37203

    Hours M-F 7:30 - 5:30
    Last Updated: August 25, 2008


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