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Type Title, Author, Description Tags
article Everything Counts: The 6 Ways to Inspire and Motivate Top Performance
by Joseph Folkman

The ability to inspire and motivate others is a behavioral skill that anyone can develop.

leadership, motivation, performance, productivity
book Search Inside Yourself
by Chade-Meng Tan

book cover Mindfulness is a way to pay attention to the present moment, without judgment. Companies such as Apple, Google, General Mills and Deutsche Bank use mindfulness to reduce stress and conflict in the workplace. By practicing mindfulness, you will be able to increase your emotional intelligence and productivity as well as communicate more effectively. The book gives specific techniques such as S.B.N.R.R. (Stop, Breathe, Notice, Reflect and Respond).

Order from Barnes & Noble (ISBN: 9780062116925)

emotional intelligence, mindfulness, personal development, wellness
book Good to Great
by Jim Collins

book coverHow can good companies, mediocre companies, even bad companies achieve enduring greatness? Using tough benchmarks, Collins and his research team identified a set of elite companies that made the leap to great results and sustained those results for at least fifteen years. How great? After the leap, the good-to-great companies generated cumulative stock returns that beat the general stock market by an average of seven times in fifteen years, better than twice the results delivered by a composite index of the world's greatest companies, including Coca-Cola, Intel, General Electric, and Merck.

leadership, performance, success
book Emotional Intelligence
by Daniel Goleman

book coverThe original work from the author who popularized the phrase "emotional intelligence"

emotional intelligence, personal development
article Give better feedback: how leaders can improve their coaching
by Linda Sharkey

Excellent blog post by Linda Sharkey, with tips on how to provide guidance and give constructive suggestions for improvement.

active listening, coaching, communication, emotional intelligence, performance
book The Endurance
by Caroline Alexander

book coverThis true story offers leadership lessons when facing enormous obstacles. Ernest Shackleton, the leader of a 1914 Antarctic expedition, faced disaster when he and his 28 crew members were stranded on the ice in Antarctica for almost two years. Shackleton's ability to keep his courage and confidence high - as well as his ability to respond to constantly changing circumstances - meant that all crew members survived what seemed impossible odds.

Order through Barnes & Noble (ISBN: 0375404031)

leadership
website 10 Ways to Improve Your Employee Experience - Right Now
by BrilliantInk

This infographic outlines 10 ways companies can improve the employee experience.

employee engagement, onboard, orientation
book Quiet: The Power of Introverts in a World that Can't Stop Talking
by Susan Cain

book coverIn Quiet, Susan Cain argues that we dramatically undervalue introverts and shows how much we lose in doing so. She also introduces us to successful introverts—from a witty, high-octane public speaker who recharges in solitude after his talks, to a record-breaking salesman who quietly taps into the power of questions. Filled with indelible stories of real people, Quiet has the power to permanently change how we see introverts and, equally important, how they see themselves.

communication, emotional intelligence, interpersonal skills , teamwork
book Getting to Yes
by Roger Fisher, William L. Ury, Bruce Patton

book coverOne of the primary business texts of the modern era, Getting to Yes is based on the work of the Harvard Negotiation Project, a group that deals with all levels of negotiation and conflict resolution. Getting to Yes offers a proven, step-by-step strategy for coming to mutually acceptable agreements in every sort of conflict. It offers readers a straight-forward, universally applicable method for negotiating personal and professional disputes without getting angry-or getting taken.

conflict resolution
book Who Moved My Cheese?
by Spencer Johnson

book coverWith Who Moved My Cheese? Dr. Spencer Johnson realizes the need for finding the language and tools to deal with change - an issue that makes all of us nervous and uncomfortable. Who Moved My Cheese? allows for common themes to become topics for discussion and individual interpretation. Who Moved My Cheese? takes the fear and anxiety out of managing the future and shows people a simple way to successfully deal with the changing times, providing them with a method for moving ahead with their work and lives safely and effectively.

change management
book The 21 Indispensable Qualities of a Leader
by John C Maxwell

book coverIn this book, Dr. Maxwell explains that the key to transforming yourself from someone who understands leadership to a person who successfully leads in the real world is character. Your character qualities activate and empower your leadership ability, or they can stand in the way of your success. In his latest book, Dr. Maxwell discusses several other key attributes to being a good leader.

Order through Barnes & Noble (ISBN: 0785267964)

leadership
book The Five Dysfunctions of a Team
by Patrick Lencioni

book coverPatrick Lencioni's utterly gripping tale serves as a timeless reminder that leadership requires as much courage as it does insight. Throughout the story, Lencioni reveals the five dysfunctions which go to the very heart of why teams even the best ones-often struggle. He outlines a powerful model and actionable steps that can be used to overcome these common hurdles and build a cohesive, effective team.

leadership, teamwork
article Using Soft Skills
by Julie Zinn, PMP

Soft skills, including communication, critical thinking, problem solving, and coaching, are often the most effective way to deal with your hardest challenges.

active listening, professional development
article Be a Better Leader, Have a Richer Life
by Stewart D. Friedman

Traditional thinking pits work and the rest of our lives against each other. But taking smart steps to integrate work, home, community, and self will make you a more productive leader and a more fulfilled person. Gain leadership insights taught at the Total Leadership course at the Wharton School.

leadership
article Three Questions to Ask about Change
by William Bridges

More than half of communication is the result of listening rather than speaking. That is why these three questions are so important in times of change. Use these three questions to create a climate of listening, which reassures people and defuses opposition.

change management
article Shirking
by Mark Murphy

Shirking is when you avoid responsibility for delivering tough feedback and put the responsibility onto someone else.

leadership
book The Heart of Change
by John Kotter and Dan Cohen

book coverKotter and co-author Dan Cohen's The Heart of Change introduced the revolutionary "see-feel-change" approach, which helped executives understand the crucial role of emotion in successful change efforts. Now, The Heart of Change Field Guide provides leaders and managers tools, frameworks, and advice for bringing these breakthrough change methods to life within their own organizations. Filled with practical tools, checklists, and expert commentary, this must-have guide translates the most powerful approaches available for creating successful change into concrete, actionable steps for you and your organization.

change management
article Detox Your Workplace
by Elizabeth Holloway and Mitchell Kusy

A culture of respect can add to your success. Respect and civility among staff is not just about "being nice" - it's vital for your department's productivity.

communication, conflict resolution, culture, teamwork
book Thrive
by Arianna Huffington

book coverIn Thrive, Arianna Huffington makes an impassioned and compelling case for the need to redefine what it means to be successful in today's world. In addition to the traditional money and power to define success, she proposes a "Third Metric" - living a healthy, balanced and meaningful life. She offers clear suggestions and provides memorable stories on introducing and maintaining the Third Metric in your life.

emotional intelligence, life/work balance, personal development, success, time management, vision
book Time Management from the Inside Out
by Julie Morgenstern

book coverThis book builds on Morgenstern's Organizing from the Inside Out and enhances her three step program of Analyze, Strategize, Attack. It includes a quick start program with her WADE technique and time mapping tools.

personal development, planning, productivity, setting priorities, time management
book The Leader Phrase Book
by Patrick Alain

book coverAs leaders, our communication skills require us to carefully choose our words and tone. This book provides ranges of phases to respond to a situation and help to think through language and options. One example includes responses when someone is being stubborn - the professional response "There is probably more than one way to look at this" and the unprofessional response "You're as stubborn as a mule!" - with 23 gradient examples in between. Chapters include Conflicts and Anger, Negotiations, Problem Solving and Diplomacy.

Order through Barnes & Noble (ISBN: 1601632005)

communication, conflict resolution, emotional intelligence, interpersonal skills , leadership, personal development, teamwork
book Master Your Workday Now!
by Michael Linenberger

book coverBuilding on his "Workday Now" organizational approach, Linenberger uses Control, Create, Connect to connect or remind us of what personally inspires us in our jobs. He builds on those inspirations to identify vision goals and organizational approaches to meet those goals.

Order through Barnes & Noble (ISBN: 0974930442)

personal development, planning, productivity, setting goals, setting priorities, time management, values, vision
book Ten Powerful Phases for Positive People
by Rich DeVos

book coverThis book by the cofounder of Amway and the Chairman of the NBA Orlando Magic reminds us as leaders of the power of simple phrases. His chapters include the positivity of saying "I believe in you", "I trust you", "I'm wrong" and his lessons easily translate to the workplace.

Order through Barnes & Noble (ISBN: 1599950983)

communication, culture, emotional intelligence, interpersonal skills , success, teamwork, vision
book Getting Things Done
by David Allen

book coverAllen's premise - our productivity is directly proportional to our ability to relax. Only when our minds are clear and our thoughts are organized can we achieve effective results and unleash our creative potential. He provides tips on overall organization, email management, goals and shifting priorities, and overcoming feeling overwhelmed.

Order through Barnes & Noble (ISBN: 0142000281)

emotional intelligence, life/work balance, performance, personal development, planning, productivity, setting goals, setting priorities, time management
book Ready for Anything - 52 Productivity Principles for Getting Things Done
by David Allen

book coverBuilding on his Getting Things Done approach, Allen provides 52 tips on implementing his approach. Each tip is a page or two - very easy to incorporate in a daily or weekly personal development plan to improve efficiency and organization.

Order through Barnes & Noble (ISBN: 0143034544)

performance, planning, productivity, setting goals, setting priorities, time management
book Primal Leadership
by Daniel Goleman, Richard Boyatzis, Annie McKee

book coverExplores a leader's role in building emotionally intelligent organizations.

emotional intelligence, leadership
book Managing Emotional Intelligence 2.0
by Travis Bradberry and Jean Greaves

book coverSpecific techniques to improve specific aspects of your emotional intelligence

Order through Barnes & Noble (ISBN: 0974320625)

emotional intelligence
article Emotional Agility
by Susan David and Christina Congleton

This article from the Harvard Business Review explains how effective leaders manage their negative thoughts and feelings.

emotional intelligence, mindfulness
book Emotional Intelligence in Action: Training and Coaching Activities for Leaders and Managers
by M. Hughes, L. Patterson, and J. Terrell

book coverTraining and coaching activities for leaders and managers, defines each competency and provides tactics and benefits. Includes CD.

Order through Barnes & Noble (ISBN: 978-1-118-04681-4)

active listening, coaching, emotional intelligence, training
book The Advantage
by Patrick Lencioni

book coverA great model for creating healthy organizations focused on building a cohesive leadership team, creating clarity, overcommuniating clarity and reinforcing clarity

communication, employee engagement, leadership
book Workplace Feedback: an ebook
by Beth O'Neill

The complete guide to giving and getting feedback for top bosses, entry-levels, and everyone in between. Free download!

coaching, communication, employee engagement, performance
book Employee Engagement 2.0
by Kevin E. Kruse

book coverGuide to define employee engagement. Links engagement to workplace metrics. Shows you how to identify engagement strengths and weaknesses and provides tactics for an engagement plan.

Order from Barnes & Noble (ISBN: 1469996134)

employee engagement
book Manager's Guide to Employee Engagement
by Scott Carbonara

book coverHow managers support employees to do their best work, strengthen working relationships, and align employees and organizational mission and goals.

Order through Barnes & Noble (ISBN: 0071799508)

employee engagement, setting goals
book Managing for Employee Engagement: Self Assessment
by Patrick Lencioni

Employee engagement management inventory: leaders to self-assess and understand root causes for job dissatisfaction and action steps to develop employee engagement.

employee engagement, personal development, professional development
article The Business Case for Mentoring
by Kimberly Vappie

Mentoring develops leaders, retains key talent, supports diversity strategies, and teaches and encourages knowledge sharing. This white paper provides goals to help you implement a mentoring culture.

culture, mentorship, retention, vision
article Managing an Intergenerational Workforce: Strategies for Health Care Transformation
by American Hospital Association

This report introduces the four generations currently in the workforce, provides intergenerational management strategies, and presents case studies of hospitals that have successfully deployed them.

communication, culture, emotional intelligence, employee engagement, interpersonal skills, retention, teamwork
article Onboarding New Employees: Maximizing Success
by Talya N. Bauer, Ph.D.

This report, part of the SHRM Foundation's Effective Practice Guidelines Series, gives you the tools you need to create an effective onboarding process.

coaching, compliance, onboard, orientation, training
book Rumsfeld's Rules: Leadership Lessons in Business, Politics, War, and Life
by Donald Rumsfeld

book coverFirst gathered as three-by-five cards in a shoebox and then typed up and circulated informally over the years, these eminently nonpartisan rules have amused and enlightened presidents, business executives, chiefs of staff, foreign officials, diplomats, and members of Congress. Distilled from a career of unusual breadth and accomplishment, and organized under practical topics like hiring people, running a meeting, and dealing with the press, Rumsfeld's Rules can benefit people at every stage in their careers and in every walk of life, from aspiring politicos and industrialists to recent college graduates, teachers, and business leaders.

culture, decision-making, leadership, performance, problem-solving, recruit, teamwork
book Leaders Eat Last: Why Some Teams Pull Together and Others Don't
by Simon Sinek

book coverSimon Sinek's mission is to help people wake up every day inspired to go to work and return home every night fulfilled by their work. In this book, he helps us understand, in simple terms, the biology of trust and cooperation and why they're essential to our success and fulfillment. Organizations that create environments in which trust and cooperation thrive vastly out perform their competition. And, not coincidentally, their employees love working there. Sinek illustrates his points with fascinating true stories from many fields and he offers surprisingly simple steps for building a truly human organization.

communication, culture, employee engagement, leadership, motivation, retention, teamwork
book The Great Deluge: Hurricane Katrina, New Orleans, and the Mississippi Gulf Coast
by Douglas Brinkley

book coverIn the span of five violent hours on August 29, 2005, Hurricane Katrina destroyed major Gulf Coast cities and flattened 150 miles of coastline. In The Great Deluge, Douglas Brinkley finds the true heroes of this unparalleled catastrophe, and lets the survivors tell their own stories, masterly allowing them to record the nightmare that was Katrina.

 

problem-solving, teamwork
book How Full is Your Bucket?
by Tom Rath and Donald O. Clifton, Ph.D.

book coverHow Full Is Your Bucket? reveals how even the briefest interactions affect your relationships, productivity, health, and longevity. Organized around a simple metaphor of a dipper and a bucket, and grounded in 50 years of research, this book will show you how to greatly increase the positive moments in your work and your life -- while reducing the negative.

Order through Barnes & Noble (ISBN: 1595620036)

culture, emotional intelligence, productivity, success
book Focus: The Hidden Driver of Excellence
by Daniel Goleman

book coverDaniel Goleman offers a groundbreaking look at today’s scarcest resource and the secret to high performance and fulfillment: attention. He shows why high-achievers need all three kinds of focus (inner, other, and outer), and explains how those who rely on Smart Practices - mindfulness meditation, focused preparation and recovery, positive emotions and connections, and mental "prosthetics" that help them improve habits, add new skills, and sustain greatness - excel while others do not.

emotional intelligence, mindfulness, personal development, productivity
book Start with Why: How Great Leaders Inspire Everyone to Take Action
by Simon Sinek

book coverIn studying the leaders who've had the greatest influence in the world, Simon Sinek discovered that they all think, act, and communicate in the exact same way - and it's the complete opposite of what everyone else does. People like Martin Luther King Jr., Steve Jobs, and the Wright Brothers might have little in common, but they all started with why. Drawing on a wide range of real-life stories, Sinek weaves together a clear vision of what it truly takes to lead and inspire.

Order through Barnes & Noble (ISBN: 1591846447)

leadership, success, vision
book First Things First
by Stephen R. Covey

book coverFar from the traditional "be-more-efficient" time-management book with shortcut techniques, First Things First shows you how to look at your use of time totally differently. Using this book will help you create balance between your personal and professional responsibilities by putting first things first and acting on them. Covey teaches an organizing process that helps you categorize tasks so you focus on what is important, not merely what is urgent.

setting priorities, time management
book Blink: The Power of Thinking Without Thinking
by Malcolm Gladwell

book coverBlink is a book about how we think without thinking, about choices that seem to be made in an instant - in the blink of an eye - that actually aren't as simple as they seem. It reveals that great decision makers aren't those who process the most information or spend the most time deliberating, but those who have perfected the art of "thin-slicing" - filtering the very few factors that matter from an overwhelming number of variables.

planning, problem-solving, productivity, time management
book Outliers: The Story of Success
by Malcolm Gladwell

book coverMalcolm Gladwell takes us on an intellectual journey through the world of "outliers" - the best and the brightest, the most famous and the most successful. He asks the question: what makes high-achievers different? His answer is that we pay too much attention to what successful people are like, and too little attention to where they are from: that is, their culture, their family, their generation, and the idiosyncratic experiences of their upbringing.

culture, innovation, success, vision
book What Got You Here Won't Get You There: How Successful People Become Even More Successful
by Marshall Goldsmith

book coverThe corporate world is filled with executives, men and women who have worked hard for years to reach the upper levels of management. They're intelligent, skilled, and even charismatic. But only a handful of them will ever reach the pinnacle - and as executive coach Marshall Goldsmith shows in this book, subtle nuances make all the difference. These are small "transactional flaws" performed by one person against another (as simple as not saying thank you enough), which lead to negative perceptions that can hold any executive back. Using Goldsmith's straightforward, jargon-free advice, it's amazingly easy behavior to change.

leadership, professional development, success, vision
book Switch: How to Change Things When Change Is Hard
by Chip Heath and Dan Heath

book coverPsychologists have discovered that our minds are ruled by two different systems - the rational mind and the emotional mind - that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. In Switch, the Heaths show how everyday people - employees and managers, parents and nurses - have united both minds and, as a result, achieved dramatic results. In a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change. Switch shows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you, whether your interest is in changing the world or changing your waistline.

emotional intelligence, personal development, productivity, success, vision
book Coaching for Leadership: Writings on Leadership from the World's Greatest Coaches
by Marshall Goldsmith

book coverCoaching for Leadership is written for today's coaches who are challenged with the task of combining concepts from various disciplines in order to help their clients, especially high-potential leaders, learn and succeed. This comprehensive resource offers a wealth of material for established and novice coaches including proven coaching techniques, key principles, and important learning points. The book offers a concise overview of the foundations of coaching.

coaching, leadership
book Total Workday Control Using Microsoft Outlook
by Michael Linenberger

book coverThis seminal guide presents the author's best practices of time, task, and e-mail management, drawing from time management theories and applying these best practices in Microsoft Outlook. Anyone who finds they are overburdened by e-mail or working too late each day will benefit from this book.

Order through Barnes & Noble (ISBN: 0983364729)

performance, planning, productivity, time management
book Drive: The Surprising Truth About What Motivates Us
by Daniel H. Pink

book coverDrawing on four decades of scientific research on human motivation, Pink exposes the mismatch between what science knows and what business does—and how that affects every aspect of life. He examines the three elements of true motivation - autonomy, mastery, and purpose - and offers smart and surprising techniques for putting these into action in a unique book that will change how we think and transform how we live.

motivation
book The One Minute Manager Meets the Monkey
by Ken Blanchard

book coverBased on seminars conducted by the late Oncken, the book explains in simple-minded if abstract terms how to achieve a balance between supervision and delegation for reduced tension and improved productivity.

Order through Barnes & Noble (ISBN: 0688103804)

leadership, productivity, teamwork, time management
book Made to Stick: Why Some Ideas Survive and Others Die
by Chip Heath and Dan Heath

book coverMade to Stick is a book that will transform the way you communicate ideas. It's a fast-paced tour of success stories (and failures) and shows us the vital principles of winning ideas - and tells us how we can apply these rules to making our own messages stick.

 

communication, failure, innovation, success
book Hug Your People: The Proven Way to Hire, Inspire, and Recognize Your Employees and Achieve Remarkable Results
by Jack Mitchell

book coverJack Mitchell showed business readers how to keep their customers happy - and their profits booming. In Hug Your People, he elaborates on his big secret: hiring, motivating, and keeping your biggest asset - great employees!

Order through Barnes & Noble (ISBN: 1401322379)

employee engagement, motivation, recruit
book Turn the Ship Around
by David Marquet

book coverAn inspiring and true story of how a Navy captain, through his innovative approach to leadership development, transformed the crew of a U.S. Navy nuclear powered submarine from the worst crew to the best crew in the Navy. This refreshing and innovative approach empowered team members to become leaders, created an inspired and engaged workforce, and had a dramatic impact on overall operational performance with lessons and practices that can be applied to all areas of business.

Order through Barnes & Noble (ISBN: 1591846406)

employee engagement, leadership, success, teamwork, vision
book Making Diversity Work: Seven Steps for Defeating Bias in the Workplace
by Sondra Thiederman

book coverDrawing from research and 25 years of experience in the field, diversity expert Dr. Sondra Thiederman dissects the problems surrounding diversity in the workplace and offers specific, straightforward strategies focused on creating individual change. Using real-life examples, practical tips, and exercises, she guides readers on a journey of self-discovery, intellectual awareness, and healing.

diversity
book Building on the Promise of Diversity
by Roosevelt Thomas, Jr.

book coverWhether you let diversity be a drain on your organization or a dynamic contributor to your mission, vision, and strategy is both a choice and a challenge. Building on the Promise of Diversity gives you the insights and skills you need to navigate through simmering tensions - and find creative solutions for achieving cohesiveness, connectedness, and common goals.

diversity
book Building a House for Diversity
by Roosevelt Thomas, Jr.

book coverWhat could an elephant and a giraffe teach people about working together? Some very important lessons, it seems, about the complex - and critically important - issues of dealing with diversity in the workforce. "Building a House for Diversity" begins with a short fable about how a friendship between the two animals is threatened when the house built for a tall, skinny giraffe cannot accommodate his invited guest, a broad, bulky elephant. Using this story as a vivid metaphor for the difficult issues inherent in diversity, the book goes on to demonstrate how managing diversity can be seen as a set of skills that anyone can learn and use.

diversity
book Beyond Race and Gender: Unleashing the Power of Your Total Work Force
by Roosevelt Thomas, Jr.

book coverThe ability to manage this diversity successfully has become a basic strategy for corporate survival. Beyond Race and Gender supplies a sorely needed Action Plan, extensive case studies, and a series of tough questions and answers to get readers thinking deeply about what elements are blocking the full use of the human talent available.

diversity
book THE DIFFERENCE: How the Power of Diversity Creates Better Groups, Firms, Schools, and Societies
by Scott Page

book coverIn this landmark book, Scott Page redefines the way we understand ourselves in relation to one another. The Difference is about how we think in groups - and how our collective wisdom exceeds the sum of its parts. Why can teams of people find better solutions than brilliant individuals working alone? And why are the best group decisions and predictions those that draw upon the very qualities that make each of us unique? The answers lie in diversity - not what we look like outside, but what we look like within, our distinct tools and abilities.

diversity
book The Power of Inclusion
by Michael Hyter and Judith Turnock

book coverThe authors' approach - developing talent in all employees and aligning human resource systems and senior leadership commitment with that goal - is a response to a business challenge facing corporate North America today. The patterns of exclusion and preference that limit human potential are universal; this book offers management insights for any corporate audience serious about maximizing productivity in the competitive global economy.

diversity
book The New Leaders: Guidelines on Leadership Diversity in America
by Ann Morrison

book coverIn this universally praised work, Ann Morrison, co-author of Breaking The Glass Ceiling, becomes the first to offer companies practical strategies for moving tomorrow's new leaders - white women and people of color - into the executive ranks. Using personal interviews with nearly 200 managers in organizations noted for their model diversity programs, Morrison presents a very definite, step-by-step action plan that will prove invaluable to leaders looking to guide their businesses into the next century.

diversity
book CEO's Who Get It: Diversity Leadership from the Heart and Soul
by Mary Francis Winters

book coverThe top 20 leaders profiled in the book recognize diversity as a core human strength and a competitive advantage. From their hearts and values, they express their insightful views on the importance of diversity for their businesses.

diversity
book Leading in a Diverse & Conflicted World: Crucial Lessons for the 21st Century
by Dr. John P. Fernandez

book coverIn today's diverse and constantly changing world, excellent leaders are rare. With daily news stories about greedy, selfish, and shortsighted leaders, it seems many of our organizations and societies lack the proper guidance to move forward. Leading in a Diverse & Conflicted World looks at the reasons for this lack of quality leadership and provides solutions that balance our natural, innate desires around leadership with the rapid changes occurring in populations, communications, business models, and employment practices.

diversity
book Trailblazers: How Top Business Leaders are Accelerating Results through Inclusion and Diversity
by Redia Anderson and Lenora Billings-Harris

book coverMake diversity your competitive advantage. To reap the full benefits of diversity and inclusion, today's forward thinking companies look past "diversity" training towards a more comprehensive, holistic business approach. These leaders incorporate diversity and inclusion into every aspect of business culture, employee engagement, talent management and market penetration.

diversity
book Breaking the Glass Ceiling
by Ann M. Morrison, Randall P. White, Ellen Van Velsor

book coverBreaking the Glass Ceiling explodes the long-held myths and provides practical advice on how to smash the glass ceiling.

Find it at the Vanderbilt library

Order through Barnes & Noble (ISBN:9780201627022) 

book 100 Conversations for Career Success
by Laura M. Labovich, Miriam Salpeter

book coverThis book helps job seekers manage their day-to-day job search and professional networking, both in-person and online. Job seekers who need this book know they should be reaching out to employers, following up, cold calling employers to ask for meetings, and connecting on social media, but are stuck on the how! Authors and career experts Miriam Salpeter and Laura Labovich will provide communication protocols (scripts, templates, and outlines) to teach what to say and write when contacting people and companies during job searches. Perhaps more importantly, it showcase various approaches, right and wrong (based on real-life scenarios), and include details about how to connect in person, over the phone, via email, and via social media sites, including LinkedIn, Twitter, and Facebook.

Order through Barnes & Noble (ISBN: 9781576859056)

book Beyond Reason: Using Emotions as You Negotiate
by Roger Fisher, Daniel Shapiro

book coverBeyond Reason offer straightforward, powerful advice for dealing with emotions in even your toughest negotiations. You will discover five “core concerns” that lie at the heart of most emotional challenges.

active listening, communication, conflict resolution, emotional intelligence
book Great People Decisions
by Claudio Fernandez Araoz

book cover

Great organizations are made up of great people. And for leaders at all levels within those organizations, the ability to find, hire, integrate, and retain great people is an absolutely critical skill—critical to their organization's success, and critical to their own success.

But for most people, making great appointments is difficult, time-consuming, and even scary. Few have received any formal training in it, and there are very few resources available to make up for that lack of training. This book fills that gap. It provides the conceptual background and the practical, everyday tools needed to make consistently successful hiring decisions. Great People Decisions is a comprehensive resource for managers who want to improve their personal competence at hiring and promoting people, and also for students interested in the field. Yes, hiring is difficult, but it isn't a mystery. It's a discipline that you can master—to help your organization, and to help yourself.

onboard, retention
book Match
by Dan Erling

book cover

In the current job market, those charged with the responsibility of hiring are faced with a flood of résumés for every job opening. The challenge is not only to find someone who can do the job, but to find the best possible match. This is critical because you're not only filling one job opening—you're contributing to the overall health and efficiency of a team that brings value to your organization.

So how do you find the candidate who is not simply working for a paycheck, but is truly invested in the work, passionate about contributing to the performance of their team, and focused on achieving the company's mission?

There is a process that virtually guarantees hiring the right person every time.

The secret is in systematically applying a series of objective hiring best practices to every open position. 

performance
book Hire with Your Head: Using Performance-Based Hiring to Build Great Teams
by Lou Adler

book cover

Any organization is only as strong as its weakest link, and just a few poor performers can adversely affect your entire company. Though there's no foolproof method for hiring the right people, there is a system for minimizing mistakes and consistently recruiting better, more successful candidates.

 

performance
book Change Intelligence: Use the Power of CQ to Lead Change That Sticks
by Dale Carnegie

book cover

In the world of business, the ability to handle constant change makes the difference between success and failure. Today, executives, supervisors, and project managers have plenty of methodologies for managing change, yet the failure rate of major organizational change is still an abysmal 70 percent.

In this innovative guide, Barbara Trautlein argues that this is because our current approaches are inadequate when not used in tandem with a deep understanding of change intelligence, or CQ—the skill set required to lead a team or company through vital transformations. Inside, she gives readers access to a proprietary, interactive CQ assessment that’s based on substantial research and experience in working with hundreds of top organizations. And after readers learn their own change leader style, they go on to discover practical strategies for leveraging their strengths and shoring up their weak spots.

change management, coaching, culture, leadership, success, teamwork
book 1501 Ways to Reward Employees
by Bob Nelson

book cover

Today more than ever, businesses need fresh ideas to nurture talent and retain employees—enter 1,501 Ways to Reward Employees, thoroughly revised, updated, and even more chockablock with ideas than 1,001 Ways to Reward Employees, the groundbreaking national bestseller.

Adapted to meet the needs of an evolving workplace—especially to deal creatively with virtual employees, freelancers and permalancers, international colleagues, and the rule-bending expectations of millennials—its 1,501 low-and no-cost rewards and strategies are drawn from thousands of companies across the globe. Ideas range from the informal (Wells Fargo’s thank-you e-cards) and the offbeat (JS Communications two free “I Don’t Want to Get Out of Bed” Days) to the formal (J. C. Penney “affirms” new managers in a moving ceremony) to the totally nutty (the legendary honor of having your office “sodded”—literally, grassed over—at Microsoft).

Order through Barnes & Noble (ISBN: 9780761168782)

communication, employee engagement, leadership, retention, success, values