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Tuition Benefit Programs

Vanderbilt University is partnering with EdAssist to administer the University’s tuition benefit programs.  EdAssist is a leading provider of education solutions, offering an online self-service portal that provides a comprehensive, streamlined, and efficient way to coordinate tuition benefits.   

The implementation of EdAssist will allow tuition benefit participants to apply for tuition benefits online.  The EdAssist Portal provides 24/7 access to faculty and staff members to check application statuses, submit required documentation at their convenience, and experience greater efficiencies in processing. While processes will change, the plan design rules (eligibility, coverage percentages, etc.) are not changing.

When will EdAssist ® Become Available?

August 21, 2018 : For faculty and staff enrolled outside of Vanderbilt (for fall 2018 reimbursements) - to access the EdAssist Portal, click here.

Paper applications already submitted for Fall 2018 courses at outside institutions will be returned to the applicant; applicants instead should submit an online application to EdAssist by Sept 21.

November 1, 2018 : For faculty and staff enrolled at Vanderbilt (for spring 2019 reimbursements)

November 1, 2018 : For dependent children and spouses (for spring 2019 applications and payments)

How are Processes Changing?

*Due to conversion from VU’s old system, prior tuition benefit history will not be available on the EdAssist® Portal.  However, all applications submitted through the new EdAssist® Portal going forward will be available. 

Old Process

New Process

Applying:   You submitted paper forms for the dependent’s application to University Tuition Benefit Office.   

Applying:   You apply online with EdAssist ® beginning November 1, 2018, for submission of Spring 2019 applications.

Processing: The University Tuition Benefit Office reviewed the application.  If criteria were met, the Tuition Office sent a tuition letter to the school.  Schools responded by sending invoices back to University Tuition Benefit Office.  Once received, the Tuition Benefit Office processed payment directly to the school.

Processing:   EdAssist ® reviews the application and, if criteria are met, EdAssist ® approves and notifies you of the updated status via email. EdAssist ® generates a Letter of Credit for you to print or download and provide to the school.  The school sends EdAssist ® the completed Letter of Credit.  EdAssist ® processes payment to the school.

Status updates:  You had to contact the University Tuition Benefit Office during regular business hours, and the Office often had to investigate manually before being able to provide status updates. 

Status updates:  You can access real-time status information online, anytime.

Old Process

New Process

Applying:   You had to submit paper applications and supporting documents to the University Tuition Benefit Office.

Applying:   Apply online with EdAssist ® Applicants applying for Fall 2018 reimbursement will have until September 21st to submit Fall 2018 applications.

Documentation:   Documents including invoices and grade reports had to be submitted to University Tuition Benefit Office once the course is complete.

Documentation:  Submit documents online once the course is complete.  Log in to the EdAssist ® Portal and upload documents (invoice, grade report, etc.) directly on your profile.

Processing:   If all criteria were met, the University Tuition Benefit Office approved the application and sent reimbursement information to Payroll for payment processing.

Processing:   If all criteria are met, EdAssist ® approves your reimbursement and updates your status.  EdAssist ® then sends reimbursement information to Payroll for payment processing.

Status updates:  You had to contact the University Tuition Benefit Office during regular business hours, and the Office often had to investigate manually before being able to provide status updates

Status updates:  You can access real-time status information online, anytime.

Old Process

New Process

Applying:   To apply for classes prior to the 2018 Fall semester, you had to submit paper applications and supporting documents to the University Tuition Benefit Office.

For Fall 2018 classes, University Tuition Benefit Office manually processed paper applications. 

Applying:   Apply online with  EdAssist ® beginning November 1, 2018, for submission of Spring 2019 applications. 

Processing:   University Tuition Benefit Office manually reviewed the paper application, and, if all criteria are met, Tuition Office approved the application.  University Tuition Benefit Office posted faculty or staff member’s tuition discount directly to their student account.

For Fall 2018 classes, University Tuition Benefit Office posted the faculty or staff member’s tuition discount directly to their student account.

Documenting:  For Spring 2019 classes, submit documents online once the course is complete.  Log in to the EdAssist ®  Portal and upload documents (invoice, grade report, etc.) directly on your profile.

Processing:   For Spring 2019 classes, If all criteria are met, EdAssist ®  approves your reimbursement and updates your status.  EdAssist ®  then sends reimbursement information to Payroll for payment processing.

Status updates: You contacted the University Tuition Benefit Office during regular business hours – and exchanged information with the University Tuition Benefit Office, sometimes at point of outreach and sometimes upon availability of personnel.  The Office personnel often had to investigate manually before responding with a status update.

Status updates:  You can access real-time status information online, anytime.

Old Process

New Process

Applying:   You had to submit paper applications and supporting documents to the University Tuition Benefit Office.

For Fall 2018 classes, you had to submit paper applications and supporting documents to the University Tuition Benefit Office.

Applying:   For Spring 2019 classes, apply online with EdAssist ® beginning November 1, 2018, for submission of Spring 2019 applications. 

 Processing:   University Tuition Benefit Office reviewed application, and, if all criteria are met, Tuition Office approved the application.  University Tuition Benefit Office posted faculty or staff member’s tuition discount directly to their student account.

For Fall 2018 classes, University Tuition Benefit Office posted the faculty or staff member’s spouse’s tuition discount directly to their student account.

Documenting:  For Spring 2019 classes, submit documents online once the course is complete.  Log in to the EdAssist ® Portal and upload documents (invoice, grade report, etc.) directly on your profile.

Processing:   For Spring 2019 classes, if all criteria are met, EdAssist ® approves your reimbursement and updates your status.  EdAssist ® then sends reimbursement information to Payroll for payment processing.

Status updates: You contacted the University Tuition Benefit Office during regular business hours – and exchanged information with the University Tuition Benefit Office, sometimes at point of outreach and sometimes upon availability of personnel.  The Office personnel often had to investigate manually before responding with a status update.

Status updates:  You can access real-time status information online, anytime.

Contact EdAssist

  • Reach a live operator Monday through Friday 7 a.m. - 7 p.m. CT at 844-266-1532.
  • Submit a help ticket by clicking Contact Us from the left menu through the EdAssist Portal.