Test DB Tool Assets
Tag: active listening
| Type | Title, Author, Description | Tags |
|---|---|---|
| article | Give better feedback: how leaders can improve their coaching by Linda Sharkey Excellent blog post by Linda Sharkey, with tips on how to provide guidance and give constructive suggestions for improvement. | active listening, coaching, communication, emotional intelligence, performance |
| article | Using Soft Skills by Julie Zinn, PMP Soft skills, including communication, critical thinking, problem solving, and coaching, are often the most effective way to deal with your hardest challenges. | active listening, professional development |
| book | Emotional Intelligence in Action: Training and Coaching Activities for Leaders and Managers by M. Hughes, L. Patterson, and J. Terrell
Order through Barnes & Noble (ISBN: 978-1-118-04681-4) | active listening, coaching, emotional intelligence, training |
| book | Beyond Reason: Using Emotions as You Negotiate by Roger Fisher, Daniel Shapiro
| active listening, communication, conflict resolution, emotional intelligence |
Training and coaching activities for leaders and managers, defines each competency and provides tactics and benefits. Includes CD.
Beyond Reason offer straightforward, powerful advice for dealing with emotions in even your toughest negotiations. You will discover five “core concerns” that lie at the heart of most emotional challenges.