Test DB Tool Assets
Tag: communication
Type | Title, Author, Description | Tags |
---|---|---|
article | Give better feedback: how leaders can improve their coaching by Linda Sharkey Excellent blog post by Linda Sharkey, with tips on how to provide guidance and give constructive suggestions for improvement. | active listening, coaching, communication, emotional intelligence, performance |
book | Quiet: The Power of Introverts in a World that Can't Stop Talking by Susan Cain In Quiet, Susan Cain argues that we dramatically undervalue introverts and shows how much we lose in doing so. She also introduces us to successful introverts—from a witty, high-octane public speaker who recharges in solitude after his talks, to a record-breaking salesman who quietly taps into the power of questions. Filled with indelible stories of real people, Quiet has the power to permanently change how we see introverts and, equally important, how they see themselves.
| communication, emotional intelligence, interpersonal skills , teamwork |
article | Detox Your Workplace by Elizabeth Holloway and Mitchell Kusy A culture of respect can add to your success. Respect and civility among staff is not just about "being nice" - it's vital for your department's productivity. | communication, conflict resolution, culture, teamwork |
book | The Leader Phrase Book by Patrick Alain As leaders, our communication skills require us to carefully choose our words and tone. This book provides ranges of phases to respond to a situation and help to think through language and options. One example includes responses when someone is being stubborn - the professional response "There is probably more than one way to look at this" and the unprofessional response "You're as stubborn as a mule!" - with 23 gradient examples in between. Chapters include Conflicts and Anger, Negotiations, Problem Solving and Diplomacy. Order through Barnes & Noble (ISBN: 1601632005) | communication, conflict resolution, emotional intelligence, interpersonal skills , leadership, personal development, teamwork |
book | Ten Powerful Phases for Positive People by Rich DeVos This book by the cofounder of Amway and the Chairman of the NBA Orlando Magic reminds us as leaders of the power of simple phrases. His chapters include the positivity of saying "I believe in you", "I trust you", "I'm wrong" and his lessons easily translate to the workplace. Order through Barnes & Noble (ISBN: 1599950983) | communication, culture, emotional intelligence, interpersonal skills , success, teamwork, vision |
book | The Advantage by Patrick Lencioni A great model for creating healthy organizations focused on building a cohesive leadership team, creating clarity, overcommuniating clarity and reinforcing clarity
| communication, employee engagement, leadership |
book | Workplace Feedback: an ebook by Beth O'Neill The complete guide to giving and getting feedback for top bosses, entry-levels, and everyone in between. Free download! | coaching, communication, employee engagement, performance |
article | Managing an Intergenerational Workforce: Strategies for Health Care Transformation by American Hospital Association This report introduces the four generations currently in the workforce, provides intergenerational management strategies, and presents case studies of hospitals that have successfully deployed them. | communication, culture, emotional intelligence, employee engagement, interpersonal skills, retention, teamwork |
book | Leaders Eat Last: Why Some Teams Pull Together and Others Don't by Simon Sinek Simon Sinek's mission is to help people wake up every day inspired to go to work and return home every night fulfilled by their work. In this book, he helps us understand, in simple terms, the biology of trust and cooperation and why they're essential to our success and fulfillment. Organizations that create environments in which trust and cooperation thrive vastly out perform their competition. And, not coincidentally, their employees love working there. Sinek illustrates his points with fascinating true stories from many fields and he offers surprisingly simple steps for building a truly human organization.
| communication, culture, employee engagement, leadership, motivation, retention, teamwork |
book | Made to Stick: Why Some Ideas Survive and Others Die by Chip Heath and Dan Heath Made to Stick is a book that will transform the way you communicate ideas. It's a fast-paced tour of success stories (and failures) and shows us the vital principles of winning ideas - and tells us how we can apply these rules to making our own messages stick.
| communication, failure, innovation, success |
book | Beyond Reason: Using Emotions as You Negotiate by Roger Fisher, Daniel Shapiro Beyond Reason offer straightforward, powerful advice for dealing with emotions in even your toughest negotiations. You will discover five “core concerns” that lie at the heart of most emotional challenges.
| active listening, communication, conflict resolution, emotional intelligence |
book | 1501 Ways to Reward Employees by Bob Nelson Today more than ever, businesses need fresh ideas to nurture talent and retain employees—enter 1,501 Ways to Reward Employees, thoroughly revised, updated, and even more chockablock with ideas than 1,001 Ways to Reward Employees, the groundbreaking national bestseller. Adapted to meet the needs of an evolving workplace—especially to deal creatively with virtual employees, freelancers and permalancers, international colleagues, and the rule-bending expectations of millennials—its 1,501 low-and no-cost rewards and strategies are drawn from thousands of companies across the globe. Ideas range from the informal (Wells Fargo’s thank-you e-cards) and the offbeat (JS Communications two free “I Don’t Want to Get Out of Bed” Days) to the formal (J. C. Penney “affirms” new managers in a moving ceremony) to the totally nutty (the legendary honor of having your office “sodded”—literally, grassed over—at Microsoft). Order through Barnes & Noble (ISBN: 9780761168782) | communication, employee engagement, leadership, retention, success, values |